User Support Resources
If you have a problem or question about using HyperSnap or a general
question on screen captures, please review the
click this link to recover a lost license key for any of our products
- Read HyperSnap
Frequently Asked Questions page (FAQ) or search
for answers with the above Google search box - often the
answer to your question is posted there!
- If not find on FAQ, visit
Support Forum - you can do a text search here, probably
99% of all questions you may ask where already answered there at
- If you can not find the answer to your question above, please post
it to HyperSnap
Support Forum - we work hard to answer all new questions
posted within the same or next day!
You can refer to the Change
Log for each version.
See additional printable
documentation, tutorials, reference card etc.
When describing the bug to us, please try to describe the
exact procedure you were attempting, from step one until the final "problem." Tell
us if the "bug" happens every time you try the function, only
sometimes, and/or only with some file types.
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