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User Support Resources

If you have a problem or question about using HyperCam™, please review the following resources:

Google Search Hyperionics web site:

  1. Please click this link to recover a lost license key for any of our products
  2. Read HyperCam™ Frequently Asked Questions page (FAQ) or search with the above Google search box - often the answer to your question is posted there!
  3. If not find on FAQ, visit HyperCam™ Support Forum - you can do a text search here, probably 99% of all questions you may ask where already answered there at least once!
  4. Read the Screen Recording Article
  5. You can refer to the Change Log for each version.

When describing a bug to us, please try to describe the exact procedure you were attempting, from step one until the final "problem." Tell us if the "bug" happens every time you try the function, only sometimes, and/or only with some file types.

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